At AVIA we stand by our products and are committed to providing our customers with quality products and services. We do understand at times there will be manufacturer defects and we are prepared to review those situations. First step is to contact the retailer where the product was purchased to initiate the exchange of the defective merchandise. However, if the retailer is unable to assist you we are able to accept a onetime return accommodation on one pair of shoes.
If you reside in the U.S. please fill out the form below completely. Our service team will review your information and provide you with further instructions if you have a defective product. |